Privacy Policy

SMS Communication Privacy Policy

We are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information through SMS (Short Message Service) communications.

Consent

By opting into our SMS communication service, you agree to receive SMS messages from us at the phone number you provided. You confirm that the number you provided is your own and that you have the authority to agree to receive messages at this number. You may opt out at any time by replying STOP.

Information We Collect

When you opt-in to our SMS service, we may collect:

-Your phone number

-Your name and contact details, if provided

-Message content you send to us

-Other relevant information necessary for the services

How We Use Your Information

We use the information collected through SMS communications to:

• Respond to your mortgage consultation inquiries

• Contact you by phone regarding your request

• Send appointment confirmations and appointment reminders via SMS (only if you provide explicit SMS consent)

• Send guide delivery and nurturing communications via email

• Comply with legal requirements and protect our rights

Sharing of Information

Your information is important to us and is not shared with third parties except:

-With service providers who assist us in carrying out the SMS services

-When required by law or to protect our rights and safetyIn the event of a sale, merger, or acquisition of our business

-We do not share your mobile phone numbers or SMS/text messaging consent information with third parties or affiliates for their own marketing or promotional purposes. Your phone number and related consent are used solely for appointment-related communications as outlined in this policy.

Data Security

We take reasonable measures to protect the information you provide to us through SMS communications against loss, theft, and unauthorized use, disclosure, or modification.

Opt-Out and Preferences

You can opt out of receiving SMS messages from us at any time by replying STOP to any message. For assistance or to manage your communication preferences, reply HELP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS communication practices, please contact us.We do not share your mobile phone numbers or SMS/text messaging consent information with third parties or affiliates for their own marketing or promotional purposes. Your phone number and related consent are used solely for appointment-related communications as outlined in this policy.